GreenSlate LLC
  • Los Angeles, CA, USA
  • Full Time

JOB BRIEF

We are looking for an experienced operations assistant and well-organized individual to be our Client Services Assistant, which is an important part of our Client Integration and Relationship team. The integration/onboarding team is responsible for setting up new and existing GreenSlate client projects for processing payroll. The successful candidate will become proficient in understanding the onboarding process, as well as responding to client requests and communicating those needs to the relevant departments.

 

The Onboarding process is an integral introduction to our operations and GreenSlate Client-First philosophy of support. It is critical that the clients are left with a sense of support and collaboration with the company throughout the set-up. To do this, we must provide the tools and services that will most effectively facilitate and simplify our client's performance, as well as drive our own company growth by keeping the onboarding moving as efficiently as possible.

 

WHO WE ARE

GreenSlate is a leading entertainment payroll and business services company serving a wide range of

award winning feature films and television productions (scripted and unscripted). Some of our most

well-known television client projects include Duck Dynasty, Love & Hip Hop, and Inside Amy Schumer.

We also have a feature film portfolio that includes Moonlight, Carol, The Infiltrator, Miles Ahead, OJ:

Made in America, and many others, see http://www.gslate.com for more.

What you will do

  • Assist the Client ServicesTeam in integrating clients as accurately and efficiently as possible.
  • Support the team with the collection of the required client information needed for project set-up.
  • Maintain online project management tool, Wrike, to assist in client onboarding.
  • Assist the team in the drafting of Term Sheets, Contracts and Correspondence for projects as requested.
  • Coordinate the delivery of applicable payroll forms and check printing supplies to production.
  • Help to maintain an accurate and accessible database of clients, projects and industry contacts.
  • Provide administrative support to the Client Relations Management team.
  • Maintaining inventory of payroll forms and check printing supplies.
  • Maintain Payroll Forms document repository and update payroll forms as required.
  • Relay concerns and questions from customers with relevant department and team members.
  • Assist with online research of changes to state and federal employment laws and programs as directed.
  • Monitor status of up-to-date Service Agreements and insurance compliance for existing clients.

 

Who you are

  • Relationship builder specifically customer/client focused
  • The ability to deal with potentially stressful situations and work under pressure
  • Knowledgeable with social media, database and computer focused
  • Acute attention to detail
  • Tenacious, looking for the solution, not just task orientated
  • Assertiveness skills with a strong client focus
  • Driven, friendly, approachable
  • Problem solver
  • High Organizational skills
  • Proficient in communication

 

WHAT YOU CAN EXPECT

  • A competitive salary and benefits
  • The chance to make a difference in a dynamic environment
  • The opportunity to be a part of a growing, fast paced team
GreenSlate LLC
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